Privacy Policy

Privacy Policy (updated 01/14/2011)

This Privacy Policy covers the site http://www.GreaterTuna.com which is maintained by the Greater Tuna Corporation in Austin Texas.

Because Greater Tuna would like to demonstrate its commitment to your privacy and the security of the information that you entrust to us, we are disclosing our information practices. Greater Tuna is committed to conforming to the standards of the Better Business Bureau (BBB) and the Direct Marketers Association (DMA)

Information Collected

Unless otherwise indicated Greater Tuna is the sole owner of any information collected on our web site. Greater Tuna values the relationship we have with our customers and will not sell, share, or rent Personally Identifiable Information to any outside parties, except as outlined in this policy. We collect only pertinent information from our customers to process orders and better serve our customers with necessary information, such as order confirmations and status updates.

Greater Tuna occasionally sends e-mail announcements (for example, announcing upcoming sales or special events). If you do not want to receive such mailings you may opt out of mailings. (See “Choices and Opt out”) If you opt-out, Greater Tuna will only use your e-mail address to contact you regarding your order.

Information Collected in Order Processing

Customers of GreaterTuna.com are presented with a choice of many fine products. You may make a purchase on our online store at any time of the day from any internet-enabled computer from anywhere in the world.

Greater Tuna checkout process involves collecting sensitive information to allow us to ship your purchase to its destination as well as payment information. In the event that there is a problem with your order we may use the information collected to contact you. Greater Tuna will share only necessary information with the merchant bank for authorization and approval. Greater Tuna will share the information necessary for delivery of your order with the shipping company that delivers it.

When a purchase is made, the site will collect the following information:

  • First Name and Last Name
  • Optional company information
  • Mailing Address information including Street Address, City, State or Province, Zip or Postal Code, and Country - this is required for billing your credit card.
  • Telephone Number - we ask for a telephone number so we may easily contact you in the event of an order problem.
  • Email Address - GreaterTuna.com will send you an order confirmation via email.
  • If you require your order to be shipped to a separate address from the billing address the site will collect the additional information to complete your request.
  • The site will ask for a payment method. Greater Tuna uses SSL (Secure Socket Layer) to encrypt the information transmitted over the internet. Secure Socket Layer (SSL) means that the data transmitted between GreaterTuna.com and our customer’s browser is encrypted.
    In most browsers, a padlock or key icon tells you that you're connected to a secure web site.

Information Collected via Cookies

Cookies are small packets of information which are stored on the user’s computer. GreaterTuna.com uses cookies to store selected product information on your hard drive as well as to remember your preferences. When you select a product from our online store the web site will set a cookie on your computer containing a unique ID and information about the order.

Framing or Masking

Greater Tuna may employ third party sites and services that may be framed or masked (placing their web site within a Greater Tuna template to provide the experience of shopping at Greater Tuna web site). If Greater Tuna utilizes this capability, we exercise care in selecting the external web site.

Disclosure by Law

Greater Tuna reserves the right to disclose Personally Identifiable Information as required by law and when we believe disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our web site.

Policy on Links

Occasionally GreaterTuna.com will provide links to external web sites that are not covered under this Privacy Policy. Often these links are for the convenience of our guests, and the sites that Greater Tuna will link to contain information we feel is beneficial. However, Greater Tuna cannot control the policies of these sites as they are maintained by external sources, nor can we be responsible for the content of the sites. Greater Tuna encourages guests that navigate to these external sites to consult the Privacy Policy of the site they are visiting for information and practices.

Policy concerning children

GreaterTuna.com does not sell products for purchase by children. Greater Tuna does sell many products oriented toward children, but these products are for purchase by adults only. If you are under the age of 18 you may use GreaterTuna.com only in the presence of a consenting parent or legal guardian. Greater Tuna will not knowingly or intentionally collect Personally Identifiable Information from children under the age of 18.

Information Accuracy

GreaterTuna.com recognizes that information is subject to change. We offer our customers several tools to update the information that Greater Tuna maintains. You may also inform Greater Tuna of information updates or get help using the tools by email, fax, postal mail, or toll-free telephone. Greater Tuna will gladly perform the updates or provide assistance.

Other Tools

Greater Tuna is committed to our customers, and we want to hear from you. You may submit information updates or any requests by email gtgs@greatertuna.com. We can also be contacted by toll free telephone at 1-800-289-8862 or by fax at 1-512-828-6415.  Customers may also contact us by postal mail at the following address:

The General Store
P.O. Box 270064
Austin, TX 78727

 

Choice and Opt-Out

Greater Tuna respects the wishes of our customers. If our customers do not wish to be contacted by Greater Tuna we provide several ways to request that your information be removed. You may contact us by email gtgs@greatertuna.com. We can also be contacted by toll free telephone at 1-800-289-8862 or by fax at 1-512-828-6415.  Customers may also contact us by postal mail at the following address:

The General Store
P.O. Box 270064
Austin, TX 78727

 

Rejecting Cookies

If you wish, you may choose to reject cookies through your browser preferences or internet security software. You may still browse our online store, however, online purchases will not be possible because GreaterTuna.com shopping cart checkout requires cookies to be enabled. You may telephone an order to our operators by calling 1-800-289-8862.

Greater Tuna commitment to security

Protection of Personally Identifiable Information is very important to the management and staff at Greater Tuna. We take precautions to protect our customers' data. We use proven technology and security, and maintain policies both online and offline to ensure your personal data is protected.

What Greater Tuna does

When a customer is checking out, they are presented with Greater Tuna checkout, a secure environment that utilizes industry leading encryption techniques.

Users can recognize a secure environment by the padlock symbol and the https://www.greatertuna.com in the address bar. Greater Tuna utilizes GoDaddy to encrypt the information being passed between the user’s browser and Greater Tuna web server. You may read more about GoDaddy by clicking here. Further access to entrusted information is restricted in our physical facilities, since our web server is in a locked, protected environment.

Greater Tuna Accountability

Greater Tuna continues to evolve as a business, and our Privacy Policy will evolve as well. As technology changes and new methods are introduced, Greater Tuna will continue to employ proven technologies to protect the Personally Identifiable Information our customers entrust to us. As these changes take place the Privacy Policy will change, and the changes will be posted in our statement, our homepage, and other places we deem appropriate so that our customers remain aware of the information that we collect, how we use it, and how we protect it. Greater Tuna is committed to conforming to the standards of the Better Business Bureau (BBB) and the Direct Marketers Association (DMA).
Greater Tuna reserves the right to change this policy at any time and without notice, and we encourage our customers to review the policy frequently.

Who to contact at Greater Tuna

All inquiries may be submitted using email, toll free telephone, or postal mail. Please contact us using the following information.

Email

Toll Free Telephone

Postal Mail

gtgs@greatertuna.com

1-800-289-8862

The General Store
P.O. Box 270064
Austin, TX 78727


Thank you.